Facilitator obviously enjoys what he does and is a very good presenter. - Douglas Atchison Manager of Enforcement
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I have new strategies to use and try, I feel empowered from learning different ways to deal with difficult people. - Merle Crain Receptionist, Muskoday First Nation
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Very clear, easy to understand examples... I could easily relate the information offered to my position. - Lisa School Counsellor
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Thank you. I must admit that my stress and amount of work was so great that I did not want to take time for this course. But I am so glad I came. - Nellie Dumont Human Resources Clerk
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