ACHIEVE Training Centre

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Facilitating Learning that Promotes Collaboration, Leadership and Productivity

Assertive Communication (1 day)

Understanding our communication style and how we interact with others is essential to positive and productive relations. Effective communication requires us not only to be aware of ourselves, but also to be responsive and aware of others. Being assertive in communication is the ability to express positive and negative ideas and feelings in a transparent, welcoming and direct way – to state clearly and without defensiveness what one needs. Participants of this workshop will build an awareness of their communication patterns and learn to deal confidently with people around them. This workshop is fun, practical and highly effective at improving communication awareness and skills.

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Workshop Overview
  • Effective Communication 
  • Self-Awareness
  • Assertive Test
  • Aggressive Communicators
  • Passive Communicators
  • Assertive Communicators
  • Beliefs to Foster Assertiveness
  • Mitigated Speech
  • Assertive Body Language
  • Areas of Assertive Communication
  • Offering Your Opinion
  • The "No" of Assertion
  • Making Requests
  • Giving Corrective Feedback
  • Dealing with Difficult Situations
  • Receiving Negative Feedback
  • Communication Tips
  • Choosing Your Response
  • Shyness and Passive Communication
  • Positive Self-Talk
  • Barriers to Assertion
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Method of Delivery
Lecture, personal reflection, skill building, video and small group discussions

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